*Your driver will arrive at the airport 40 minutes after you land Unless you tell us to send a Taxi at a different time (Earlier or later)
*We give 1 hours free waiting time then it’s £15 per an Hour .
*To minimise your Parking fee your driver will wait 1 mile away from the terminal until you call or message him saying that you have your bags and are Ready to Leave . 

He will then Go to Car Park 2 – Level 2 as that is the only designated Meeting place for this terminal

Hello Sorry for the difficulties you experienced in trying to book your Taxi.We never received all the booking information we required to ensure we provide the correct type of vehicle at the correct collection time (we needed the following further information Time after you land you want the taxi ,number of bags and other luggage ,Number of passengers ) without this information we were unable to accept your booking before you informed us “no I don’t need your service now” .

So to call us unreliable without you having made a booking is a little misleading .

We have improved our booking system process . I looked through your emails and as we were going back and forth with questions and we were very busy in July so I had to ensure I had all the relevant information from yourself to ensure the driver was not waiting at the airport if you were expecting delays coming through customs and getting your bags , I accept we made a mistake and there was indeed a Delay in us replying to your booking request . 

I checked and we replied 4 days after our second line of email questions . 

We now direct customers use the online booking form so they can submit all the information we need in one place at one time rather than the customer and the booking team having to keep firing questions back and forth 

Give us a try in the future and I will arrange a discount and the process will be much smoother 

Terminal 2 Meeting instructions

Please meet me at the drop off point

To get there from international arrivals

1. Exit the main Building and walk past the big metal Sculpture and then in front of you will see elevators
2. Catch the elevator to the highest floor (floor 5)
3. Then exit the elevator and you will be at the drop off point (you should be able to see the sky and many normal Taxis (not black cabs) waiting and dropping people off) this road is called Celsius road
4. Please call my number or whatsapp me on +44 07880501859 and it will take me 7 mins to get to where you are 🙂

The easierst way to get to where the driver will be is too Click on this link https://www.google.co.uk/maps/place/51%C2%B028’10.9%22N+0%C2%B027’09.1%22W/@51.4696925,-0.4700374,14z/data=!3m1!4b1!4m5!3m4!1s0x0:0x0!8m2!3d51.4696944!4d-0.4525278

And then use google maps navigation and it will navigate you to the exact spot where your driver will be

Instructions on Where to meet your Taxi driver (in Order to save money on parking)

Your driver’s number is +4407880501859 (You can also contact him on Vibr and Whatsapp)

In order to save you money on Parking (£3 to £10 Depending on how long it takes for your bags to arrive) Please meet your driver @ what is known as the Express Set down
(The price for parking at the Express Set down will be £2 Provided you take no longer than 10 minutes)

*We advise you contact the driver when your at the Express set down point so as to ensure you pay no more than £2 for parking as there is a 10 minute time limit before the parking fee increases rapidly.

Your driver will meet you at the “Stansted Airport Express Set Down” on Floor 1 ”
Also known as “ The Pickup and Drop Off point for normal cars” this is directly outside the main entrance of the Airport on floor 1.
(*Please do not confuse the Express set down with the “Taxi and Coach pick up drop off point” that is on Floor 0 or the Orange Car park)

Please note that you will need to either catch a lift / elevator to floor 1 as when you land and exit the plane you will be on floor 0 .

How to get to the drop off point

1. Catch a lift or elevator to the 1^st floor (The highest floor of the building) Please note you will be on Floor 0 when you exit the plane
2. Exit the main entrance
3. You will then see Different Zones ie Zone A ,Zone B , Zone C , Zone D and Zone E)
4. Contact your driver once you know what row you are on
5. Your driver will be parked 1 mile away and will get to you in 5 to 8 minutes

Please call the Driver when you get your bags and are at the Express set down and are ready to leave the airport by using  the contact details above using your phone or a Payphone within the Airport Terminal building and your driver will Come to the “Express Set Down” (The Pickup Point) *

*It will take your driver around 5-8 mins to get to the Express set down as he is not allowed to wait within the Airport complex

Your driver is only allowed to wait at the “Express Down for 10 minutes before the parking fee increases rapidly .

So please call the driver and ask him to come and collect you once you are at the express down so you save money on Parking

If you struggle to find the Express Set Down please ask for assistance at the Information desk

Thank you and see you soon

Nevilles Plumbing and Building Maintance 

07526505572

darrenneville@sky.com

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